Easy but you must pat extra for insurance
Absolutely dreadful! Getting the car took about an hour while waiting for staff to resolve IT issues and then the final bill came with all kinds of pluses that were not quoted; including: (a) the quoted upgrade at $35/day which ended up being excluding GST (of course this is illegal practice); (2) a random unexplained "vehicle recovery fee" even though I returned it to the airport; (c) another random and unexplained and unquoted 3.5% admin fee. Plus, for some bizarre reason, I had to provide security with both a credit card and a debit card.
Don't hire its dangerous. This place.First they give you the car and upon return you pay for the scrathes that you didn't do.Dont worry they will proof you wrong.They play dirty.
Was able to hire a car straight up from the counter. Quick and efficient!
Damian helped me out at the start of our trip first trip to Australia with a rental car. He was very professional, informative, and overall great to work with. I had read some negative reviews regarding customer service on Google and was pleasantly surprised at how uneventful my experience was. I would highly recommend Europcar and Damian made my first rental car experience in Australia awesome!
Europcar BRISBANE AIRPORT is an Australian Car Rental based in Brisbane, Queensland. Europcar BRISBANE AIRPORT is located at Terminal Building, Brisbane Airport QLD 4007, Australia.
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