Very friendly and accommodating when I didn't have all the documents on me to renew my passport. Gave me extra time to get it sorted so I wouldn't have to reschedule.
Mrs Luettringhaus provided excellent service today. Very friendly and highly professional staff.
Great service!! Very flexible and stayed back to get out 4 passports done - so we did not have to come back. Very friendly - when you are friendly. But it is not a helpline but a consulate and rules and policies are not a the discretion of the staff but it is a given - so don't blame them if you forgot half your docs - and even then they are helpful if you ask kindly :-) helped where ever they could, to get the job done! Would come back any day if I need something.
Can't reach anyone most of the time. They don't like do be bothered with phone calls in the morning, so they want you to call in the afternoon, but only in a very short time span. You must be very lucky, if someone actually answers the phone then. Unfortunately I was not one of the lucky ones. Who will answer any questions? When? I don't know...Their websites are just as confusing.
Un-professional, loosing documentations, phone msg indicate call hours and calls are never attended. Time- wasters.
German Consulate is an Australian Embassy based in Brisbane, Queensland. German Consulate is located at 32, 10 Eagle St, Brisbane City QLD 4000, Australia.
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